Terms of Service / Terms & Conditions

Welcome to CartXpress. By accessing or using our website (www.cartxpress.in), you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our services.

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1. Use of the Website

By using this website, you agree that:

• You are at least 18 years old or accessing the site under the supervision of a parent or guardian.

• You will use this website only for lawful purposes.

• You will not misuse the website by introducing viruses, or attempting unauthorized access.

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2. Product Information

• We make every effort to display product colors, images, and details as accurately as possible.

• Prices and availability are subject to change without notice.

• We reserve the right to limit or cancel quantities purchased per person, per household, or per order.

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3. Order Acceptance & Cancellation

• We reserve the right to refuse or cancel any order for any reason (e.g. suspicion of fraud, incorrect pricing).

• Orders can be canceled within 6 hours or before dispatch.

• Once shipped, orders cannot be modified or canceled.

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4. Payment

• We accept secure payments through UPI, credit/debit cards, wallets, and net banking.

• CartXpress does not store any payment information on its servers.

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5. Returns & Refunds

Our Return & Refund Policy applies to all purchases. Please refer to it for details about eligibility, timelines, and exclusions.

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6. Shipping

Shipping terms including delivery times, charges, and locations are outlined in our Shipping Policy. We are not responsible for delays caused by third-party logistics providers.

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7. User Content & Reviews

By submitting reviews, suggestions, or other content, you grant CartXpress the right to use, modify, and publish such content for promotional purposes without compensation.

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8. Limitation of Liability

CartXpress is not liable for any indirect, incidental, or consequential damages resulting from the use of our site or products. Our total liability is limited to the amount paid by you for the product in question.

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9. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect and use your personal data.

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10. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website after changes constitutes your agreement to the updated Terms.